1. Introduction
BCPOS ("we" or "our") operates the website https://www.bcpos.com (the "Website") and is committed to protecting the privacy of our visitors, customers and partners.
This Privacy Policy describes how we collect, use, disclose and protect your information when you visit our Website, request services or communicate with us.
By using the Website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide, as well as certain information collected automatically when you interact with the Website.
Information you may provide includes:
- Name
- Business name
- Email address
- Phone number
- Company information
- Service request details
If services are purchased, payment information may be processed by secure third-party payment processors.
3. Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
- Referring websites
This information helps us improve Website performance and user experience.
4. How We Use Information
We may use collected information to:
- Respond to inquiries and service requests
- Provide customer and technical support
- Deliver products or services
- Communicate service updates
- Improve website functionality
- Send informational communications
5. Text Message Communications Policy
By providing your mobile phone number through the BCPOS website, support channels or service forms, you consent to receive SMS and MMS messages from BCPOS
These messages may include customer support responses, appointment confirmations, service alerts, technical updates, account notifications or informational messages about products and services.
Message frequency may vary depending on your interactions with our services.
User Consent
By submitting your phone number through our Website or communication forms, you confirm that:
- You are the authorized user of the mobile number provided.
- You consent to receive SMS communications from BCPOS
- Your consent to receive SMS messages is not a condition of purchasing products or services.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan.
BCPOS is not responsible for charges incurred from receiving SMS messages.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any SMS message sent by BCPOS
Once you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you re-subscribe.
Help and Customer Support
For assistance with the SMS messaging program, reply HELP to any SMS message you receive from BCPOS
You may also contact us at:
Phone: 787-273-1735
Email: sales@bcpos.com
Supported Carriers
Text messaging services may be compatible with the following carriers: AT&T, Verizon Wireless, T-Mobile, US Cellular, Dish Wireless, Metro by T-Mobile, Claro PR, Liberty Mobile and other participating national and regional carriers.
Carrier participation may vary. Wireless carriers are not responsible for delayed or undelivered messages.
Mobile Information Privacy
Mobile phone numbers collected for SMS communications will be used solely for service-related communications, support messages and authorized informational updates.
Mobile opt-in data and phone numbers will not be sold, rented or shared with third parties or affiliates for marketing purposes.
6. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance user experience, analyze traffic and improve functionality. Users may disable cookies in browser settings, although some Website features may not function correctly.
7. Information Sharing
We do not sell personal information. We may share limited information with trusted service providers who help operate our website or deliver services, such as hosting providers, payment processors, analytics services and communication platforms.
8. Data Security
We implement administrative, technical and physical safeguards designed to protect personal information from unauthorized access or disclosure. However, no Internet-based system can be guaranteed to be completely secure.
9. Data Retention
Personal information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.
10. Children's Privacy
Our services are not directed to persons under 13 years of age. We do not intentionally collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.
12. Contact Information
BCPOS
3100 Road 199 Suite 201
San Juan, Puerto Rico 00926
Phone: 787-273-1735
Email: sales@bcpos.com